Contact

Tell us about the job. We will say which tool.

Describe the hedge, the path or the patio and a person will write back with an honest answer — including when nothing on the shelf is right for it. Orders and returns come here too. To buy, the basket is quicker.

Thanks — that is with us.

Someone will reply by email, normally the same working day and never later than the next.

No order has been placed and nothing has been charged. When you know what you want, the basket and the checkout take about a minute.

Full name

Email address

Mobile number

Optional, and only used if your question is about a delivery on its way.

Country

What is this about?

Tell us a bit more

Describe the job rather than the tool if that is easier — the size of the hedge, the length of the path, how thick the branches are — and we will say which one suits it.

After you press send

What happens	How long
A person reads it and writes back	Same working day, next at the latest
You decide, and put it in the basket	Whenever suits you
We ring to pick a delivery day	Usually the working day after the order
The tool arrives and you settle up	On the card form beforehand, or with the driver

Would rather email?

Write to support@flarnex.com and it reaches the same people. We answer between 9:00 and 18:00 CET, Monday to Saturday. For a parcel already on its way, quote the order number from your confirmation and we will find it faster.

Company details

FLOFUM, S.L.
Calle Parcerisa 13, Local 1
08014 Barcelona, Spain
CIF B75621250

This is our registered office, used for formal correspondence. It is not a showroom or a returns point, so please email before sending anything there — the returns page explains where a return should actually go.